FAQ: Raikou Pre-order

Frequently Asked Questions

  1. When do preorders go-live?
    Preorders go-live September 21st, 2023 at 8pm EST (5pm PST)

    Approximately 30 minutes before the pre-order goes live on 9/21/23 (around 7:30pm est) the website will be locked and password protected to load up the proper quantities. At precisely 8pm, the password will be removed and the website will be open for pre-ordering.

  2. How long will the preorder last?
    It will be be open for 2 weeks or until they sell out. Plan out what you want and be ready! Things tend to move quick. 

  3. Is the pre-order limited in quantity?
    Quantities are limited as production is in progress. There will be less than 100 of each variant and less for exclusives.

  4. What payment methods do you accept?
    We accept all major Credit/Debit Cards. Gpay and Apple Pay will be activated as well.

  5. Is full payment required at the time of pre-order?
    Full payment is required at the time of pre-order. We tried partial payments during our last pre-order, however it caused issues on the back end with inventory tracking.

  6. Will you offer international shipping?
    Unfortunately I am unable to handle international orders at this time. I would suggest finding a proxy to help place an order. If you don't or cannot find one, reach out and I may be able to help.

  7. How much will Raikou cost?
    Pricing for Raikou starts at $310.00 and goes up marginally from there. Visit the collection page for more info. All pre-orders will receive a $20-$30 discount as a thank you for your support.

  8. Will additional hardware be available?
    Yes, additional hardware will be available to pre-order

  9. How long is the wait?
    Once preorders are complete there is an estimated 5 month wait for production. We have shortened the timeline to delivery significantly as production is currently in progress.

  10. What changes are being made from the current prototype?
    Please reference our blog post here! 

  11. Where are the knives made?
    The knives are expertly manufactured by Reate Knives in China to our exact standards and specifications.